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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Explores Listening, Assertion, And Conflict Management Skills Needed For The Development Of Effective Interpersonal Communications And More Meaningful Human Relationships, With An Examination Of Barri...ers To Communication. Part I. Introduction : Skills For Bridging The Interpersonal Gap -- Barriers To Communication -- Part Ii. Listening Skills : Listening Is More Than Merely Hearing -- Four Skills Of Reflective Listening -- Why Reflective Responses Work -- Reading Body Language -- Improving Your Reflecting Skills -- Part Iii. Assertion Skills : Three Approaches To Relationships -- Developing Three-part Assertion Messages -- Handling The Push-push Back Phenomenon -- Increasing Your Assertive Options -- Part Iv. Conflict Management Skills : Conflict Prevention And Control -- Handling The Emotional Components Of Conflict -- Collaborative Problem Solving : Seeking An Elegant Solution -- Three Essentials For Effective Communication -- Afterward: Four Steps To Improved Communication. Robert Bolton. A Touchstone Book. Originally Published: Englewood Cliffs, N.j. : Prentice-hall, ©1979. (a Spectrum Book). Includes Bibliographical References (pages 280-295) And Index.
The Art of People: 11 Simple People Skills That Will Get You Everything You Want
What does it take to win success and influence? Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York ...Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire. In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you’ll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life. For example, you’ll learn: · The single most important question you can ever ask to win attention in a meeting · The one simple key to networking that nobody talks about · How to remain top of mind for thousands of people, everyday · Why it usually pays to be the one to give the bad news · How to blow off the right people · And why, when in doubt, buy him a Bonsai A book best described as “How to Win Friends and Influence People for today’s world,” The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.
Superhuman Social Skills: A Guide to Being Likeable, Winning Friends, and Building Your Social Circle
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Messages: The Communication Skills Book
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Communication Skills: A Practical Guide to Improving Your Social Intelligence, Presentation, Persuasion and Public Speaking
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Improve Your Social Skills
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Understanding Other People
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The Interpersonal Communication Book
The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, wor...kplace issues, face-to-face and computer-mediated communication and the “dark side” of interpersonal communication. Recognized for its ability to help readers understand the crucial connection between theory and practice, this twelfth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides the reader to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships. Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the integration of face-to-face and computer-mediated communication make The Interpersonal Communication Book the best choice for preparing to communicate successfully in today's world.
Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main th...emes and action ideas, reduced to a manageable page count for on-the-go readers.Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
The Social Skills Guidebook: Manage Shyness, Improve Your Conversations, and Make Friends, Without Giving Up Who You Are
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